Customer Care




Returns & Exchanges


Each Campos item is made to order and we want you to be 100% satisfied with our creations. All items are handmade in our Brooklyn Navy Yard atelier from American leather and locally sourced materials. We offer a 14 day return policy for items returned in as-shipped, unworn condition. If you are not happy with your purchase, please contact customer service via info@camposbags.com to obtain return instructions for full refund, minus shipping. Sale items are FINAL SALE, and cannot be returned or exchanged.


Warranty & Care


Warranty
All Campos items are warrantied against manufacturing defects for one year from purchase date. We are not responsible for damages due to normal wear and tear. If you have issues with your bag or need a repair, please contact us via info@camposbags.com.

Caring for your Campos
Leather is a beautiful organic material and we use only top-grade American leathers from upstate New York, a historical tanning and leatherworking region. Signs of wear and changes in leather color are normal with timely usage of your Campos items and are not considered a defect. Variations in leather color and grain are normal and also an inherent part of the unique beauty of each bag. Due to the natural tanning process of many of our leathers, brighter colors may transfer in humid or wet conditions, so keep your Campos safe and dry. We recommend using top quality, neutral cream cleansers and leather conditioners to care for your Campos bags and to ensure that you have a long and beautiful life together.


Contact Us


Feel free to contact us with any questions or concerns via info@camposbags.com. We'd love to hear from you!

Campos Bags
Brooklyn Navy Yard
63 Flushing Avenue
Bldg. 3, Suite 402, Unit 356
Brooklyn, New York 11205
Wholesale Inquiries
sales@camposbags.com
Press / PR
info@camposbags.com


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